Terms of service
OVERVIEW
Welcome to Esra Label.
Esra Label operates this website and online store, including all related information, content, features, products, and services provided through it (the "Services"). Our store is hosted by Shopify, which enables us to provide the Services to you.
These Terms of Service ("Terms") describe your rights and responsibilities when using our Services.
By visiting, accessing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your place of residence or have obtained the necessary consent to allow any minor dependents to use the Services under your supervision.
To access certain features or place an order, you may be asked to provide information including your name, email address, billing information, payment details, and shipping address. You agree that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
SECTION 2 – OUR PRODUCTS
We strive to display our products and services as accurately as possible. However, colors, details, and product appearance may vary depending on your device, screen settings, and display configuration.
All product descriptions, images, pricing, and availability are subject to change without notice. We reserve the right to discontinue products or limit quantities at our discretion.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Esra Label reserves the right to accept, decline, or cancel any order at its discretion.
Orders are not considered accepted until payment has been successfully processed and confirmation has been issued.
Please review your order carefully before submitting it, as cancellation requests may not be accommodated once an order has been confirmed.
Purchases are subject to our Refund Policy.
Products purchased from Esra Label are intended for personal use and not for resale.
SECTION 4 – PRICES AND BILLING
Prices, promotions, and discounts may change without notice.
The price charged for a product will be the price displayed at the time your order is placed and will be reflected in your order confirmation.
Unless otherwise stated, prices do not include shipping fees, customs duties, taxes, or import charges.
You agree to provide current, complete, and accurate payment and account information for all purchases made through our store.
By placing an order, you confirm that you are authorized to use the payment method provided and that all charges incurred will be honored by your payment provider.
SECTION 5 – SHIPPING AND DELIVERY
All delivery times are estimates and are not guaranteed.
Esra Label is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or circumstances beyond our control.
Risk of loss and ownership of products pass to you once the order has been transferred to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including but not limited to our brand name, logo, designs, product images, graphics, text, and other materials, is the property of Esra Label and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without our prior written permission.
All other trademarks, logos, and brand names appearing on this website are the property of their respective owners.
SECTION 7 – RELATIONSHIP WITH SHOPIFY
Our store is hosted by Shopify, which provides the e-commerce platform that enables us to sell our products and services.
SECTION 8 – PRIVACY POLICY
All personal information collected through our Services is governed by our Privacy Policy.
Because our store is hosted by Shopify, certain information may also be processed by Shopify in accordance with its privacy practices.
By using our Services, you acknowledge that you have reviewed and accepted our Privacy Policy.
SECTION 9 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping costs, availability, or other matters.
We reserve the right to correct any errors and to update information or cancel orders if inaccurate information is discovered, including after an order has been placed.
SECTION 10 – PROHIBITED USES
You may not use our website for any unlawful purpose, to infringe intellectual property rights, distribute malicious software, interfere with website operations, engage in fraudulent activity, or otherwise misuse our Services.
SECTION 11 – TERMINATION
We reserve the right to suspend or terminate access to our website or Services at any time if these Terms are violated.
SECTION 12 – DISCLAIMER OF WARRANTIES
All products, services, and website content are provided on an "as available" and "as is" basis.
We do not guarantee that the website will always be uninterrupted, secure, or error-free.
SECTION 13 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Esra Label shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.
Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product giving rise to the claim.
SECTION 14 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the Kingdom of Bahrain.
SECTION 15 – CHANGES TO TERMS OF SERVICE
We reserve the right to update, modify, or replace any part of these Terms at any time by posting changes on our website.
Your continued use of the Services following any updates constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at esrathelabel@gmail.com.
Our contact information is posted below:
ESRA ALALAWI FASHION
info@esralabel.com
CR-197220-1
